(New) Heraeus Silver 10 oz Bar

All products we handle are 100% genuine and authentic.

Most of the coins we sell are bullion coins. We source them in bulk through authorized dealers who work directly with official mints in various countries. Our products come directly from government mints in countries such as the United States, Canada, Australia, and New Zealand, ensuring their purity and authenticity.

In addition, our company has passed Yahoo Japan’s strict screening process and operates official stores on Yahoo Shopping.
We have received high customer ratings, with over 3,700 positive reviews on Yahoo Auctions, more than 700 on Yahoo Shopping, and 2,400 on Mercari.

We make every effort to keep our operating costs as low as possible.

We do not operate physical retail stores, which allows us to avoid the various expenses associated with storefront operations, including rent, maintenance, and staffing costs. In addition, by providing customer support primarily via email rather than by phone additionally helps reduce expenses.
Furthermore, by purchasing products in large quantities in bulk, we are able to pass those savings directly on to our customers in the form of lower prices.

In addition, while it is possible to sort or select coins in order to sell them at higher prices, we sell our products in the same condition as they are received from the mints, without additional selection or handling.

At this time, payment is accepted by bank transfer only.

The bank transfer details will be provided after your order is placed.
*Please note that bank transfer fees are the responsibility of the customer.

Some products on our site include protective capsules, while others do not.

If the product page lists “Packaging: Packaged in protective capsule” in the Specifications section and the product images show a capsule, the item will be shipped inside a protective capsule.

If there is no mention of a capsule in the “Packaging” field of the Specifications section and no capsule is shown in the product images, a protective capsule will not be included.

We do not include our own company-issued certificate of authenticity free of charge. If you would like one, it is available for purchase separately from the product.

To order a certificate, when placing your order, please enter the desired quantity in the certificate field located just above the “Add to Cart” button on the product page. Please add the certificate together with the product when completing your purchase.

Please note that if the product description states “Certificate Included,” the item will come with a certificate issued by the mint or manufacturer that produced the product.

All orders are shipped via Japan Post. At the time of ordering, you may choose from the following shipping methods:

・Click Post (Tracking available, delivery to mailbox, no insurance, no date/time selection, post office pickup available)
・Registered Mail (Simple Registered Mail) (Tracking available, in-person delivery with signature required, full insurance coverage, no date/time selection, post office pickup available)
・Yu-Pack (Tracking available, in-person delivery with signature required, full insurance coverage, date/time selection available, post office pickup available)

※Depending on the size, weight, value, and quantity of items in your cart, some shipping methods may not be available.
※For security reasons, we strongly recommend selecting post office pickup and a shipping method with insurance coverage whenever possible. Please note that any claims related to shipping insurance must be made directly with the carrier.

The estimated time from order to shipment is stated on each product page below the “Add to Wishlist” button.

For items shipped from within Japan, delivery typically takes 3 to 5 business days.
For items specially ordered from overseas, delivery may take several weeks to several months.

※Please note that shipping times may vary depending on distribution and supply conditions. For the most accurate information, please refer to the individual product page.

Once your order has been shipped, you will receive an email with the subject line:
“【ゴールド市場ドットコム】ご注文#00001 が発送されました” (Meaning: 【Gold Ichiba Dot Com】Your Order #00001 Has Been Shipped.)

This email will include your tracking number and a link to Japan Post’s tracking page, where you can monitor the delivery status of your package.

We take great care to ensure that all items are carefully packaged to prevent any damage or scratches.

For products that do not come with a protective capsule, we recommend ordering a protective capsule or mint roll together with your item for added protection.

Yes, our website supports delivery to a post office (Hold at Post).

If you wish to use this service, please be sure to enter the address of the post office where you would like to pick up your package and your own name in the shipping address. You can edit your shipping address from your account page.

As this site handles precious metal products whose market prices fluctuate constantly, the payment deadline is set to the next business day following the order date.

If payment cannot be confirmed by the deadline, we regret to inform you that your order may be canceled.
In addition, as stated in our Terms of Use, failure to complete payment within the specified deadline for each order may result in us being unable to conduct future transactions with you.

For more details, please refer to our Terms of Use.