【Gold-Ichiba.com】
requires customers to provide necessary information for transactions and communication, such as their name, address, phone number, and email address (hereinafter referred to as “personal information”). Our company handles personal information in accordance with the principles of the Personal Information Protection Law and this Privacy Policy. This Privacy Policy constitutes an agreement between the customer and our company regarding the handling of personal information disclosed by the customer.
1.Purpose of Using Personal Information
Our company will use personal information for the following purposes:
1) Shipping Products and Billing:
We will use contact information such as your name, address, phone number, and email address to ship products and bill for the fees. We may also use payment information such as the bank account you specified in relation to billing and confirming payment.
2) Order Confirmation and Communication:
We will use your name, address, phone number, email address, and information regarding the types and quantities of products ordered, as well as the billed amounts, to communicate and confirm the details of your order and shipping methods.
3) Promotions and Surveys:
We will use your usage history, contact information (name, address, phone number, email address), and other information to inform you about our campaigns, surveys, and product/service offerings.
4) Service Improvement:
We will utilize feedback from customers, survey results, and usage history to improve our services.
5) Responses to Inquiries:
We will use contact information such as your name, address, phone number, and email address to respond to your requests and inquiries.
6) Preventing Fraud:
We will use information such as your name, address, types and quantities of products ordered, and billed amounts in transactions deemed to have been conducted for fraudulent purposes, in order to refuse service to those attempting to place fraudulent orders.
2. Management of Personal Information
Our company manages personal information through the following measures:
1)We restrict access to personal information to only those employees who require it for business purposes. We will establish regulations regarding the storage and management of media containing personal information and take preventive measures for its protection.
2) For personal information stored in systems, we will provide accounts and passwords to allow only necessary employees to access it, and we will implement access rights management. Accounts and passwords will be strictly managed to prevent leakage or loss.
3. Disclosure of Personal Information
1) Our company will not disclose personal information to third parties without the consent of the customer. However, this does not apply in the following cases:
-When requested by public institutions such as courts or police based on laws and regulations.
-When special provisions exist in laws and regulations.
-When there is a risk of harming the life, body, or property of the customer or a third party, and it is not possible to obtain the person’s consent.
-When it is necessary to protect or defend the company’s rights, property, or services against actions that violate laws, our terms of use, or precautions, and it is not possible to obtain the person’s consent.
2) If a customer requests the disclosure of their personal information held by our company, we will disclose it only after confirming that the request is made by the individual.
If you have any questions, please feel free to contact us.